My Recently Visited Services

See an issue or a way to improve the MIS Support & Help desk? Please let us know!

Report an issue with the Chicken License application

Request to connect a printer to an existing PC or laptop

Request new content or assistance in modifying existing pages on the City of Buffalo, BPD, and BMHA websites, or the City's intranet

Report any email that seems to be suspicious or appears to be a phishing attempt

Add, modify, or remove permissions for timekeepers and supervisor permissions for the ExecuTime and TimeKeeper time and attendance systems

Report an issue with Cisco Jabber (softphone)

Second monitor is not detected / not working on computer.

Request service related to the Laserfiche software program

Configure an existing phone or corporate directory listing for a user (current employee)

Request an information report based on data in the Hansen/IPS system

Request help with any email issue

Report an issue with the User Fee software application

Return a device owned by the City of Buffalo.

Request an increase in the size of your email's inbox

Request new computer hardware for an office workspace

Transfer a city issued cell phone to another person.

Request a Senior Services data report

Report an issue with a fax machine.

Request a change to the Hansen/IPS system

Notify MIS of any issue with the MUNIS system

Report an issue that is not currently shown in the service catalog

Reinstate or unlock a city owned device (cell phone, tablet, laptop).

Report an issue with a desk phone or cell phone

Request VPN be enabled on your home PC or laptop