Popular Services
Report hardware issues regarding computers, laptops, monitors, keyboards, mice, speakers, printers, cameras, and microphones
Request new computer hardware for an office workspace
Request to repair a program that has stopped working
Request the installation of MIS-supported software on your PC
Request to onboard a new employee or an existing employee that requires a network account (create a network account, grant access to applications, provide hardware)
Request to connect a printer to an existing PC or laptop
Request a password reset for all of the various software systems utilized by the City of Buffalo
Enable or disable access to a shared network drive.
Request to onboard a transferring employee (create a network account, grant access to applications, provide hardware)
Request create a temporary vendor account, or service account for access to the City of Buffalo's network.
Report a network connection issue (loss or disruption of internet service)
Use this form to e-sign an acknowledgement that you have read a copy of the City of Buffalo Network System (CBNS) Network Policy & User Agreement
Request a change to a billing invoice from the Hansen/IPS system
Request assistance with GIS applications/geospatial data issues