Popular Services

Report an issue with a desk phone or cell phone

Report a Virtual Private Network (VPN) issue

Request assistance with GIS applications/geospatial data issues

Request to connect a printer to an existing PC or laptop

Report an issue with the Chicken License application

Request assistance with BAS software used in the City Clerk's office

Report an issue you are having with Microsoft 365 (Word, Excel, PowerPoint, Teams, OneNote, OneDrive, Planner, etc.)

Request a new or replacement cell phone

Request VPN be enabled on your home PC or laptop

Report an issue that is not currently shown in the service catalog

Report any email that seems to be suspicious or appears to be a phishing attempt

Report an issue with the Tax system (RPS, Tax and Assessment, etc.).

Request a new desk (VoIP) phone

Configure an existing phone or corporate directory listing for a user (current employee)

Return a device owned by the City of Buffalo.

Notify MIS of any issue with the MUNIS system

Reinstate or unlock a city owned device (cell phone, tablet, laptop).

Report an issue with a fax machine.

Report a printer that is not working properly

Report an issue with the User Fee software application

Report an issue with the Exams and Roster Card applications

Report an issue with a biometric time clock

Report an issue with the 311 Lagan software system.

Request a new dataset be added to the City's open data portal

Request a change to the Hansen/IPS system